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Warranty Statement

The only warranty that covers it all!

Briggs & Riley is committed to developing travelware
products of superior design, performance and value. We
pride ourselves on developing an ongoing, lifelong
relationship with you, our consumer and Briggs & Riley
spokesperson. Due to our extreme confidence in our
products and our insatiable desire to deliver only the
highest level of service, we have created the most
consumer-friendly warranty in the travelware industry.

If your Briggs & Riley bag is ever broken or damaged,
even if it was caused by an airline, we will repair it free of
charge. Simple as that!

Just give us a call at 888.HMB.BAGS and we'll give you all
the information that you need to bring or ship your bag to
an Authorized Repair Center. You can also find an
Authorized Repair Center here on our website. Please
note that you are responsible for any freight charges
incurred when shipping your bag to a repair center.

Our "Simple as that" warranty will cover the repair of all
functional aspects of your Briggs & Riley bag for life. We
will continue to repair your bag even if you decide to
purchase a new Briggs & Riley product with the latest
performance innovations. Naturally, our warranty does not
cover cosmetic wear or cleaning, nor does it cover the
replacement of lost or stolen bags and/or its content. If
your bag or its contents are damaged by an airline and you
wish to hold them responsible, we suggest that you file a
claim with the carrier before leaving the airport. If you
choose not to do this and instead wish for us to repair
your bag, we will be happy to do so at no charge.

Thank you for choosing Briggs & Riley Travelware.

Click here to find the Authorized Repair Center nearest to
you or call our Customer Service Department at
888.HMB.BAGS (462.2247) and we will give you instructions
on how to get your bag repaired.
Pilot Tested, Pilot Approved